> For the complete documentation index, see [llms.txt](https://waap.docs.link11.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://waap.docs.link11.com/console-walkthrough/system/users-management.md).

# Users Management

<figure><img src="/files/Q6lCtCWMRVkWqSnDZz2M" alt=""><figcaption></figcaption></figure>

## Overview

This page allows admins to manage users of the Link11 WAAP system.

{% hint style="info" %}
This page is available only to users with an *Access level* of `WAAP manager` or higher.&#x20;
{% endhint %}

## Administration

User administration follows the List/Editor UI conventions described [here](/how-link11-waap-works/ui-overview-and-common-elements.md#configuration-and-administration).

### Add a new user

Select the **+ New** button, and the **New User** dialog will appear:

<figure><img src="/files/AcM6ILX5eUdEmDZH6og3" alt=""><figcaption></figcaption></figure>

Note that once a user is created, the email and organization values cannot be edited later. To change these, the user should be deleted and

## User Parameters

| Field        | Comment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Contact Name | The user's name                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Email        | The user's email address. Note: after a user is created, this value is read-only and cannot be edited.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| Mobile       | The user's mobile number, for sending OTP (one-time passwords) via SMS. This is an optional entry, because L11WAAP also provides other options for multi-factor authentication (which are configured on the [Account](/console-walkthrough/account.md) page). The number should begin with a "+" symbol and the country code. Example: a US number should appear in the format `+12223334567`.                                                                                                                                                                                                                                     |
| Access Level | <p>There are four Access Levels within L11WAAP:</p><ul><li><em>WAAP Viewer</em>: can see the <a href="/pages/l3dMd7u1EV7zSSzEhdIH">Analytics</a> section, i.e. the Dashboard and Events Log.</li><li><em>WAAP Editor</em>: has all WAAP Viewer permissions, and can also configure security rulesets and policies.</li><li><em>WAAP Manager</em>: has all WAAP Editor permissions, and can also manage users.</li><li><em>Admin</em>: has all WAAP Manager permissions, and can also manage the organization. Note that this Access Level is not available through User Management; these Admins must be added manually.</li></ul> |
| Organization | The organizations within the planet. The list of organizations is obtained during system bootup.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |